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Challenges to Successful Implementation of Total Quality Management (TQM) in Education Institutions: A Case of Selected Primary Teacher Training Colleges (PTTCs) in Uganda

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• Volume 6,Issue 3, May 2019

Year:

2019

Type of Publication:

Article

Keywords:

Challenges, Total Quality Management Implementation, Public, Private Primary Teacher Training Colleges PTTCs

Authors:

• Kigozi, Edward

Journal:

IJIRES

Volume:

6

Number:

3

Pages:

425-435

Month:

May

ISSN:

2349-5219

BibTex:

@article{1546, author = "Edward Kigozi", abstract = "The study investigated the challenges to successful implementation of TQM in selected public and private primary teacher training colleges in Uganda. Using a descriptive survey design, a sample of 100 tutors from the 8 PTTCs was randomly selected from which data was collected using semi-structured questionnaires. Descriptive statistics such as means, standard deviations and inferential statistics such as independent t-test were used to analyze the data. From the study the following challenges were identified: lack of leadership commitment, poor and ineffective leadership, lack of funding and resources, lack of integrated model of TQM, poor teacher status and morale, lack of cooperation among the staff, resistance against change by the staff, lack of proper training of staff on TQM, ambiguity of TQM implementation, misconception among PTTC staff about TQM implementation. The study also found out that there was no statistically significant difference in level of challenges to TQM implementation among the private and public PTTCs. Based on the findings of the study, it is recommended that TQM should be included in the quality assurance framework for Tertiary and Higher education institutions such as PTTCs, install training programs on TQM for the staff in PTTCs, and provide adequate resources and facilitation for TQM implementation.", issn = "23495219", journal = "IJIRES", keywords = "Challenges, Total Quality Management Implementation, Public, Private Primary Teacher Training Colleges PTTCs", month = "May", number = "3", pages = "425-435", title = "{C}hallenges to {S}uccessful {I}mplementation of {T}otal {Q}uality {M}anagement ({TQM}) in {E}ducation {I}nstitutions: {A} {C}ase of {S}elected {P}rimary {T}eacher {T}raining {C}olleges ({PTTC}s) in {U}ganda", volume = "6", year = "2019", }

Abstract:

The study investigated the challenges to successful implementation of TQM in selected public and private primary teacher training colleges in Uganda. Using a descriptive survey design, a sample of 100 tutors from the 8 PTTCs was randomly selected from which data was collected using semi-structured questionnaires. Descriptive statistics such as means, standard deviations and inferential statistics such as independent t-test were used to analyze the data. From the study the following challenges were identified: lack of leadership commitment, poor and ineffective leadership, lack of funding and resources, lack of integrated model of TQM, poor teacher status and morale, lack of cooperation among the staff, resistance against change by the staff, lack of proper training of staff on TQM, ambiguity of TQM implementation, misconception among PTTC staff about TQM implementation. The study also found out that there was no statistically significant difference in level of challenges to TQM implementation among the private and public PTTCs. Based on the findings of the study, it is recommended that TQM should be included in the quality assurance framework for Tertiary and Higher education institutions such as PTTCs, install training programs on TQM for the staff in PTTCs, and provide adequate resources and facilitation for TQM implementation.

Full text: IJIRES_1546_FINAL.pdf Online version [Bibtex]