• Home
• Issues
• 1149

Impact of Organizational Communication Processes on Employees’ Performance: A Case of Selected Civil Service Ministries in Bayelsa State

Select Volume / Issue:

• Volume 5,Issue 1, Jan.,2018

Year:

2018

Type of Publication:

Article

Keywords:

Communication, Employee, Organization, Performance

Authors:

• UDU AMA AKA, Phd
• EKE GIFT JULIET, PhD

Journal:

IJIRES

Volume:

5

Number:

1

Pages:

114-120

Month:

January

ISSN:

2349-5219

BibTex:

@article{1149, author = "UDU AMA AKA, Phd and EKE GIFT JULIET, PhD", abstract = "This paper investigated the effect of communication processes on employees’ performance in Bayelsa State of Nigeria. A survey research design was employed. Data was generated from five civil service ministries in Bayelsa State through a survey questionnaire. Out of the 290 survey questionnaires administered, 283 were retrieved and found valid for final analysis. Multiple linear regressions analysis was used to examine the four research hypotheses after subjecting same data to demographic profiling, validity and reliability diagnosis, and preliminary tests aimed at ascertaining the suitability of parametric statistical techniques through the SPSS version 23.0 software. Findings indicate that messages sent, messages received, message medium, and feedback mechanism were significant predictors employees’ performance with messages sent emerging as the most outstanding predictor. It was recommended that civil service ministries can enhance employees’ performance by installing effective communication processes that ensures harmonization across the messages sent and received as well as the message medium and feedback mechanism", issn = "23495219", journal = "IJIRES", keywords = "Communication, Employee, Organization, Performance", month = "January", note = "This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. CC BY-NC-SA 4.0 Creative Commons License: https://creativecommons.org/licenses/by-nc-sa/4.0/", number = "1", pages = "114-120", title = "{I}mpact of {O}rganizational {C}ommunication {P}rocesses on {E}mployees’ {P}erformance: {A} {C}ase of {S}elected {C}ivil {S}ervice {M}inistries in {B}ayelsa {S}ta", volume = "5", year = "2018", }

Note:

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. CC BY-NC-SA 4.0 Creative Commons License: https://creativecommons.org/licenses/by-nc-sa/4.0/

Abstract:

This paper investigated the effect of communication processes on employees’ performance in Bayelsa State of Nigeria. A survey research design was employed. Data was generated from five civil service ministries in Bayelsa State through a survey questionnaire. Out of the 290 survey questionnaires administered, 283 were retrieved and found valid for final analysis. Multiple linear regressions analysis was used to examine the four research hypotheses after subjecting same data to demographic profiling, validity and reliability diagnosis, and preliminary tests aimed at ascertaining the suitability of parametric statistical techniques through the SPSS version 23.0 software. Findings indicate that messages sent, messages received, message medium, and feedback mechanism were significant predictors employees’ performance with messages sent emerging as the most outstanding predictor. It was recommended that civil service ministries can enhance employees’ performance by installing effective communication processes that ensures harmonization across the messages sent and received as well as the message medium and feedback mechanism

Full text: IJIRES_1149_FINAL.pdf Online version [Bibtex]